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eBay Seller Release 11.2 :: eBay UK Gets a New Vehicle Parts Catalogue

Tuesday, July 26th, 2011

eBay Seller Release 11.2 :: eBay UK Gets a New Vehicle Parts Catalogue :: Affects UK Only

With the huge success of eBay catalogue, eBay are introducing a New Vehicle Parts Catalogue to improve the eBay experience for both Sellers and Buyers. The new update will allow sellers to list to Vehicle Parts faster and easier, by identifying all vehicles that a particular part fits.

Key Highlights

  • Sellers will be able to show all vehicles a particular part fits in one listing
  • Search a catalogue of parts and specify which vehicles are suitable
  • Add up to 1000 vehicles to each listing
  • Cut down the number of duplicate parts listings
  • No need to include vehicle in the title

As a seller, how does this help you?

  • With improved product find and search, clients will be able to find your products quicker and easier than ever before, meaning more sales for you!
  • Improve best match scores as you will have a single listing with multiple quantities
  • Reduce questions about fitment

What do I need to do as a Seller?

  • Familiarise yourself with eBay’s Master vehicle list (Released September)
  • Start to list parts with vehicle fitment data (Late September/ October)
  • Remove old duplicate listings that don’t have part fitment data


Check back tomorrow for eBay Seller Release 11.2 Calendar.

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Posted in Bulk Revision, eBay, eBay Design, eBay Item Duplicates, Retail | Comments Off

eBay Seller Release 11.2 :: eBay Resolution Centre Update

Monday, July 25th, 2011

eBay Resolution Centre Update :: Affects US & UK

Retaining strong customer feedback is ever more important on eBay, and with these latest changes, eBay are going to give greater opportunity for Sellers to protect their performance evaluations.

From 31st August, if a buyer opens an eBay protection case without first contacting the seller, and the seller resolves the issues within 3 working days, the case may be excluded from the seller’s performance evaluation.

Key Highlights

  • If a buyer opens a Buyer Protection Case without messaging the seller first, the seller will have 3 days to resolve the problem before it impacts on their feedback.
  • eBay is also reducing the time before a buyer can refer a case to eBay from 10 to 8 days.

As a seller, how does this help you?

  • By resolving client issues quickly, you can protect your Seller performance evaluations whilst also improving the quality of the shoppers buying experience.

What do I need to do as a Seller?

  • Try to resolve any issues as quickly as possible to avoid impact on your feedback.
  • Communicate with your customers and ask them  what outcome they are after.


Check back tomorrow for the detailed article on ‘eBay UK gets a new vehicle parts catalogue’ SR 11.2. (Article 11 of 12)

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Posted in Bulk Revision, E-commerce, eBay, eBay Design, Frooition | Comments Off

eBay Seller Release 11.2 :: Top­seller Rated Changes

Friday, July 22nd, 2011

Top­seller Rated Changes :: Affects UK & DE

Planning ahead on eBay can be a real headache, especially when stressing to balance those all important DSR’s. In order to help Sellers, eBay are introducing a grace period of 3 months where sellers won’t lose their status, and can try to bring their DSR’s back to standard.

Key Highlights

  • Sellers will be given a 3 month “grace” period to resolve issues and improve their score before  their Top Rated Status will be affected

As a seller, how does this help you?

  • You can spend less time worrying about a ‘one‐off’ issue that might otherwise result in you losing your eTRS status. Giving you more time to work on a strong eBay marketing plan!

What do I need to do as a Seller

 

Check back tomorrow for the detailed article on ‘eBay Resolution Centre Update’ SR 11.2. (Article 9 of 12)

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Item conditions are now required on eBay listings.

Friday, August 6th, 2010

Since the 27th July 2010, the new item condition values will be necessary for new, relisted and revised listings in most eBay categories. If your listings do not included the item condition your new listing or revision will be blocked by eBay.

This leaves sellers with a bit of a task, relist all your items from scratch to contain the item condition, or if you use sell similar to relist your items you’ll need to amend each listing to include the new item condition value or your relist will fail – Certainly a time consuming problem for sellers to face.

So how can eBay sellers apply item conditions to their listings without it becoming a drain on your precious time and resources? Frooition customers can of course use the Bulk Revision tool built in to the Frooition software, which allows the bulk update of your listings within a few minutes. As well as amendment of item conditions, Bulk Revision also allows sellers to amend titles, descriptions, increase/decrease prices & quantities, change returns policies and payment requires – 13 amendment types in total and all can be applied in Bulk to your live listings.

Sellers on eBay US can also sign up to the Bulk Revision App within the eBay App center.

Posted in Bulk Revision, eBay, Frooition | Comments Off