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eBay.com Seller Release 13.1:: Global Shipping Program

Wednesday, April 3rd, 2013

EBay want to make it easier to connect sellers with buyers and they don’t want a little thing like an ocean  to stand in the way! That is why they have introduced the fantastic Global Shipping Program.

The global shipping program allows sellers to reach international buyers without the worry of customs, insurance and all the typical paperwork involved with international selling. All the seller needs to do is simply ship the parcel to eBay’s local shipping center and eBay handle the rest.

Seller Release 13.1 sees the Global shipping program opened up to more sellers as an optional service that will open many sellers up to millions more buyers!

Key Features:

  • Sellers can ship to a local center and the item gets sent on to the buyer
  • Open to more sellers
  • Item must be physically located in the US
  • Currently USA only
  • Optional feature (opt-in basis)
  • The Frooition software supports this for eligible sellers
  • See: http://pages.ebay.com/help/sell/shipping-globally.html for more details

Live date: Currently live for eligible sellers

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eBay.com Seller Release 13.1:: Introduction of Same Day Handling

Thursday, March 28th, 2013

This Feature applies to eBay.com & eBay.co.uk.

EBay are introducing an option to offer same day handling times for sellers that can provide this level of service.

Currently sellers may be able to provide same day handling but have to state a minimum of 1 day handling to buyers, this means the buyer receives great customer service but the seller cannot shout about a feature that will put them ahead of the competition.

The same day handling time will allow sellers to set a 0 day handling time but also set a cut off time; so any items sold before 3pm will be eligible for same day dispatch, after 3pm it will be next day dispatch.

Key Features:

  • EBay will allow 0/same day handling as an option when listing
  • Sellers must enter a cut-off time – e.g. all orders before 3pm will be same day handling
  • Times will be based on sellers local time
  • The Frooition software supports this feature


Live Date: TBA

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eBay.com Seller Release 13.1:: Shorter Unpaid Item Claim Filing

Wednesday, March 27th, 2013

This Feature applies to eBay.com & eBay.co.uk.

EBay recognize that for many sellers time is money; the longer it takes for a seller to file a UPI (Unpaid Item Claim) the more is costs the seller.

As a result eBay are shortening the length of time before a seller can file an unpaid item claim from 4 days to 2 days, this will mean the seller can relist that item and make a sale 2 days sooner.  This will allow sellers to turn their inventory over more quickly and make more efficient sales.

Key Features:

  • eBay are reducing the waiting time before a seller can raise a UPI claim from 4 days to 2 days
  • Sellers can open a claim 2 days earlier
  • This feature will be automatically applied to all unpaid item claims

Live Date: TBA

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eBay.com Seller Release 13.1:: Best Offer Immediate Payment

Tuesday, March 26th, 2013

This Feature applies to eBay.com & eBay.co.uk.

Like fixed priced listings, Best Offer purchases will also require immediate payment once both parties have accepted the offer.

Key Features:

  • Once a Best offer is accepted by both the seller and  the buyer immediate payment will be required
  • EBay are matching the retail standard of immediate payment for an item.
  • Applies to all sellers
  • Stops  unnecessary tying up stock
  • The Frooition software is compatible with this feature.

Live date: May 20th 2013

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eBay.com Seller Release 13.1:: Fixed Priced Immediate Payment

Monday, March 25th, 2013

This Feature applies to eBay.com & eBay.co.uk.

EBay are making changes to help seller’s cash flow and stock turn over by introducing mandatory immediate payment for fixed priced listings, this welcomed move brings eBay inline with traditional retail standards.

This will ensure sellers don’t have stock tied up that hasn’t been paid for and cannot be resold, currently sellers have to wait at least 4 days before filing an unpaid item claim, during which time they cannot resell the item.

Key Features:

  • All fixed price/buy it now listings will automatically require immediate payment
  • EBay are matching the retail standard of immediate payment for an item.
  • A fixed price/buy it now item will still be available for purchase until payment is completed
  • Applies to all sellers
  • Stops the locking of products
  • The Frooition software is compatible with this feature.

Live date: May 20th 2013

Posted in eBay, Seller Release 13.1, Seller Releases | Comments Off

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