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Do you know your margin?

Wednesday, October 24th, 2012

Do you know your margin?

This week, iwoca a finance specialist give great tips on how to keep your margins healthy.

The first call of business for an eBay trader is to know their profit margin. Your margin determines the success of your business but how do you calculate a margin and what size of margin should you be aiming for?

First look at your gross margin. This is simply the difference between the cost of goods from your supplier and the price at which you sell the product. It ignores operating costs.

Let’s take an example from iwoca picks, a regularly updated selection of trade ideas. Carole is an eBay seller. She takes a small business loan of £2,700 from iwoca to buy a wholesale lot of 500 snapback baseball caps. The caps cost her £5.40 each and Carole sells them on for £12.50. That means her gross margin is around 57%. Most sellers should be aiming for a gross margin of over 50%.

Now Carole needs to look at her operational costs. That means things like:

  • eBay Fees (40p listing fee for most items + 10% of sales price)
  • PayPal Fees (Up to 3.4% + 20p per item)
  • Postage and Packaging
  • Storage Facilities
  • VAT (for VAT Registered Businesses)
  • Salaries
  • Other Overheads (Phone, Insurance, Financing…)

The iwoca pick shows that once we take these costs into account Carole is left with a 34% net margin. That means a total profit of £2140 if she sells all 500 caps. Nice!

Competition between eBay businesses continues to be intense. Buyers are increasingly price sensitive and sellers sometimes need to sacrifice margins in order to stay in the game, especially in highly crowded sectors such as apparel or mobile phone accessories.

If competition is driving down your margin try to claw it back by lowering costs. Negotiate a better deal with your suppliers, explore cheaper postage options and make sure you’re taking advantage of PayPal fee discounts. Selling on eBay is a tough business and it’s easy to be absorbed by day-to-day operations but ultimately there’s no point if you’re not making a profit.

Who are iwoca?

Iwoca are a London based finance company who provide short term finance (3-6 months) to online sellers, their mission -

“To help online sellers in the UK sell more by financing their growth based on annual sales and customer feedback scores, factors that a traditional lender won’t consider.”

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What’s in a name?

Wednesday, July 18th, 2012


What’s in a name?

What’s in a name? Put simply… everything! A name shapes and defines as people associate by it, visualise by it, reflect and define by it. So when choosing a name, you are quite literally making or breaking its future success.

“A good name should evoke a personal response from your target audience encouraging a desired association to your brand…” – Chris Reeves, Senior Marketing Executive, Frooition


But, where to start?

For this example, we’ll assume you’re trying to name a new business, the same process can be used for a company rebrand, new product or new service.

Start by outlining words that reflect your future product i.e. fun, fresh, unique, strong, when deciding these words consider your target market, for example if it’s gender based does the word need to be manly?

Pull together a team of 3-5 people either in your business or close friends, give them an overview of what your product aims are and how it will benefit your target market, then list on a whiteboard what words your name needs to reflect.


It’s time to start generating!

Now that your naming team understand what your trying to achieve it’s time to start generating! Start listing every name that comes to mind regardless to how crazy it seems (what might seem strange now could inspire a new more powerful name later!). If you have the time, limit this first meeting to 15 minutes and reconvene tomorrow after a good night’s sleep, between now and then you will have many fresh new ideas!

Once you’ve generated a sizeable list take a break and then get ready to short list!


Time, to short list…

As a general rule, a good name would be:

  • Positive
  • Relevant
  • Memorable
  • Short
  • Unique
  • Language Compatible (there’s nothing worse than finding your chosen name has different meanings in different cultures – ‘pet’ means favourite animal in English yet cigarette stub in Polish!)

Create a table in excel or word and drop the list of names in the left column, followed by a scoring system of 1-3 in each of the above word columns i.e.

Hand these out to your team prior your next meeting and ask each to highlight every word they particularly like from the left name column.

Using a white board or large piece of paper we’re now going to create an inspirational spider map with a question mark at its centre. ‘Cloud’ the words your new name is trying to reflect in a colour (let’s say orange), now ‘square’ the words your new name has to be in a different colour (let’s say green), finally in a different colour (let’s say purple) write ‘Visual Association’ – ensure your inspiration spider map is viewable by all team members to help nurture thoughts.

i.e.

Sit down together as a team and run through your table of highlighted names discussing each in turn as to how it fits with the inspirational mind map, your aim is to short list as much as possible down to 10 or less (the fewer the better).

Once you’re down to your final few names, score each name 1-3 (1 Poor, 2 OK and 3 Excellent) according to how ‘Positive’, ‘Relevant’, ‘Memorable’, ‘Short’, ‘Unique’ the names are, once complete total up the scores for each name, the words with the most points are your team’s preferred name’s and by now you should have a feel as to which is the ideal name for your new product.

Need help with your branding?

With over 100,000 online client’s and a reputation of ‘World Leading Designs’ we understand how to create powerful and highly engaging brand designs. Working with both enterprise clients and new business start-ups we create custom ecommerce store and listing designs that are proven to increase sales. Our corporate branding portfolio includes Calvin Klein, Karen Millen, Laura Ashley, Speedo, ToysRus and many more.

Contact us today and see how we can support your branding strategy!

 

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eBay Seller Release 12.1 :: New Buyer and Seller Protections (Early April) – eBay.com (USA)

Friday, March 9th, 2012

In efforts to make eBay a safer and more comfortable buying environment eBay are introducing new buyer and seller protections.

(Please note, always refer to your relevant eBay website for the latest accurate information)

Key Highlights:

  • Negative or neutral feedback raised against international sellers where goods are caught up in customs or additional customs fees are incurred will qualify for feedback removal
  • In order to make a claim against a seller, buyers must first contact the seller on email before raising the claim in the resolution centre
  • Feedback left by a buyer with an unpaid item recorded for the transaction will automatically be removed where you have specified eBay checkout and eBay approved electronic payment methods
  • Sellers will automatically qualify for a 5 Star communication DSR where listing transactions have the same day or 1 day handling time, uploaded tracking information by the end of the next business day and there is no communication between the seller and the buyer (April)

As a seller, how does this help me?

These updates will further protect sellers from unfair feedback and create a greater opportunity to achieve a Top Rated Seller status.

What do I need to do as a seller?

  • Familiarise yourself with the latest buyer and seller protection policies
  • Consider offering Same Day Handling and FREE shipping on your products to increase sales and improve your DSR’s
  • Consider offering eBay checkout and eBay approved electronic payment methods for your listings to qualify for automatic feedback removal from buyers who have not paid

Top Tips

  • Bulk revise your eBay listings with Froo Bulk Revision, check out this great tool at http://www.froo.com
  • Don’t forget our eBay Designs are world-class and are proven to increase sales by up to a massive 30%!

About Frooition

With over 100,000 online client’s and a reputation of ‘World Leading Designs’; Frooition are a world leading design company. Working with enterprise clients Frooition create custom eBay store and listing designs that are proven to enhance clients buying experiences. Their corporate branding portfolio includes Calvin Klein, Karen Millen, Laura Ashley, Speedo, ToysRus and many more. Contact us today and see how you can benefit from our world leading eBay designs.
Don’t forget our designs are proven to increase eBay sales by up to a massive 30%! Contact us today! www.frooition.com

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eBay Seller Release 12.1 – Category and Item Specifics Update – eBay.com (USA)

Wednesday, March 7th, 2012

eBay Seller Release 12.1 :: eBay Category and Item Specific Changes (Early April)

Sellers can enjoy increased sales with improved product find and search as more categories are refined on eBay. Customers will be able to find relevant products quicker and easier so Sellers can enjoy increased exposure and those all important words, ‘more sales!’.

(Please note, always refer to your relevant eBay website for the latest accurate information)

Highlights

The following category and item specifics are being introduced / updated:

  • Cameras & Photo
  • Cell Phones
  • Coins
  • Computer & Networking
  • Consumer Electronics
  • Clothing Shoes & Accessories
  • Coins & Paper Money
  • Computers & Networking
  • Consumer Electronics
  • eBay Motors
  • Home & Garden
  • Jewelry & Watches
  • Tickets
  • Toys

Other highlights:

  • New maximum fee for standard auction-style listings
    From May 1st, the maximum final value fee for standard auction-style listings will be $250, this will only impact transactions of more than $1,111 for sellers who currently do not have an eBay Store subscription
  • You can now list Motor Vehicles easier with Vehicle Identification Numbers (VIN).

As a seller, how does this help me?

With improved product search, clients will be able to find your products quicker and easier than ever before. Meaning your sales will increase, as relevant Buyers find your products faster!

What do I need to do as a seller?

If you list in the above categories you need to update your listings to the new category item specifics and categorisations. Pleasingly you can use our fantastic eBay category finder tool to help you, check out this fantastic free eBay tool here http://faq.frooition.com/ebay_categories.php.

Top Tips:

  • Sellers should familiarise themselves with the new item specifics to gain maximum listing potential
  • Sellers need to familiarise themselves with the new eBay categories and start using them as soon as they are available to maximise listing potential
  • Make sure your items are competitively priced to get the best exposure
  • Consider the use of a bulk revision tool to make the update transition easier.

To help you, we’ve created this completely FREE eBay tool, the ‘eBay Category Feature Finder Tool

Check back each day over the next two weeks for a detail release on each key highlight of eBay Seller Release 12.1!

Check back tomorrow for a detailed release on eBay Listing Update :: (Late May)

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eBay Seller Release 12.1 – Free Pictures – eBay.com (USA)

Wednesday, February 29th, 2012

Seller Release 12.1 :: www.eBay.com eBay Listing Updates USA (Early July)

In efforts to enhance the eBay buying experience eBay have introduced the following product listing enhancements.

(Please note, always refer to your relevant eBay website for the latest accurate information)

12 Free Images Per eBay Product Listing (July 2nd)
It’s no secret that the more product pictures you have the more confident the prospective buyer, in efforts to increase your sales and enhance the eBay buying experience sellers can now list up to 12 product pictures absolutely free. Excitingly this includes zoom and enlarge capabilities for maximum impact!

Highlights, From July 2nd

  • You can now list 12 images with each product listing at no charge

There are many advantages for using paid image host providers, check out Frooition’s Image hosting service here – eBay Hosted Images

As a seller, how does this help me?

By loading more product pictures into your listings you can increase sales, reduce customer questions, and lower your product returns all of which will help improve your DSR’s.

What do I need to do as a seller?

-          Maximise your listing sales and list up to 12 product pictures per product

-          Ensure all of your product pictures have at least one side with 500px

-          Ensure all of your products are relisted within any 30 day window

(Failing to do so will risk you losing your eBay hosted images)

Top Tips

-          Try testing different images to find the most effective pictures for increased sales

-          Monitor eBay listing analytics for new opportunities

-           Investigate if your eBay business is better suited to paid hosting versus free image hosting Read More Here

 

Check back each day over the next two weeks for a detail release on each key highlight of eBay Seller Release 12.1!

Check back tomorrow for a detailed release on Top Rated Seller Requirements Update:: (Early June)

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