Other eBay.co.uk changes include:

Updated Vehicle Parts & Accessories sell item form

EBay are updating the sell item form for items listed in Vehicle Parts & Accessories. The changes mean it will be easier to assign compatible vehicles to your listings.

Sellers who list through Frooition will be unaffected by this change.

Shipping – New International Tracked Postage

EBay have partnered with eCommerce Logistics companies to provide sellers with an option for fast delivery with full tracking when exporting products overseas.

The new International Tracked Postages is being rolled out to a test group of sellers, sellers can register interest for this service here:  http://sellercentre.ebay.co.uk/international-tracked-postage-service-ebay

Key Highlights:

• Full end-to-end tracking.
• Quick and flexible delivery options from 2–5 days within the European Union.
• Key export countries include: Germany, Italy, France, Spain, Ireland, Belgium, Portugal, the Netherlands, the US, Australia and New Zealand.
• Get your packages picked up with the collection option.
• Easy returns option (Buyer pays in-country return postage costs).*
• Full integration with delivery management platform Metapak (required, but at no additional cost).
• Integration with selling tools (contact your provider).
• Competitive pricing for fully-tracked international postage may help you to save money.
• A customs-brokered solution for non-EU countries

Live Date: Live now for test sellers

• No listing fee – list as many tickets as you like and only pay a commission if they sell.
• StubHub guarantee that you’ll get paid for the tickets you sell and deliver.
• Custom-made tools – StubHub’s seller tools allow you to list tickets and manage multiple listings easily.
• Mobile apps – buy and sell tickets – and manage your listings – on your iPhone or Android phone.
Dedicated customer service – StubHub handles all customer questions, technical problems and issues.

EBay Charity No Minimum Donation

Sellers can choose to offer 10% for charity rather than a minimum £1 donation. This is useful for any sellers listing items that sell for less than £10.

Benefits of an eBay Charity listing include:

• More visibility in search results as listings stand out with the eBay for Charity ribbon
• Choice of which charity you’d like to support.
• Choice of what percentage of your final selling price you’d like to give to charity and what percentage you’d like for yourself.
• Option to add Gift Aid to your donations.
• Fee credits on your basic insertion and final value fees equal to the percentage that you donate. So if you donate 50% of your selling price to a charity, eBay will waive 50% of your fees.
• 100% of your donation will reach the charity you choose.

Unique product identifier to appear in Google Shopping

If you use a unique product identifier your listings will now appear on Google shopping for free! Google Shopping provides extra visibility and is usually a paid for service, eBay do this on your behalf removing the fee for this service.

You must now add unique product identifiers to your listings in order to appear on Google Shopping. Google requires all sellers to include unique product identifiers in their listings. Not providing these identifiers means your items won’t show up in Google Shopping – causing you to miss out on sales opportunities.

Live Date: Now

This Feature applies to eBay.com & eBay.co.uk.

EBay are making changes to help seller’s cash flow and stock turn over by introducing mandatory immediate payment for fixed priced listings, this welcomed move brings eBay inline with traditional retail standards.

This will ensure sellers don’t have stock tied up that hasn’t been paid for and cannot be resold, currently sellers have to wait at least 4 days before filing an unpaid item claim, during which time they cannot resell the item.

Key Features:

• All fixed price/buy it now listings will automatically require immediate payment
• EBay are matching the retail standard of immediate payment for an item.
• A fixed price/buy it now item will still be available for purchase until payment is completed
• Applies to all sellers
• Stops the locking of products
• The Frooition software is compatible with this feature.

Live date: May 20^th 2013

In an effort to provide a safer, consistent environment eBay are introducing a standard returns policy for business sellers on eBay.co.uk.

The new features bring 2 new requirements to specify:

• Who pays return postage costs
• How many days buyers have to cancel a transaction

As well as requiring a minimum 14 days return period if you offer returns.

Key Highlights:

• Sellers must specify: Who pays return postage costs
• Sellers must specify: How many days buyers have to cancel a transaction
• Sellers must offer a minimum of 14 days return period

Live Date: Autumn 2013

This Feature applies to eBay.com & eBay.co.uk.

EBay have taken steps to help protect sellers by introducing feedback protection for unpaid item claims. Currently if a seller files an UPI (unpaid item claim) against a buyer and wins the buyer can still leave negative feedback that unfairly harms the seller’s reputation.

The new system automatically removes buyer feedback if a seller wins the UPI claim.

Key Features:

• Feedback will be removed for sellers that win a UPI claim
• Seller standards are also protected for sellers that win a UPI claim

Live Date: TBA

In order to provide and encourage the best possible experience for their buyers, eBay are upgrading the standards required to achieve Top Rated Seller (TRS) Status.

Key Highlights:

• Minimum sales value to move from £2,500 to £1,000 in the past year
• Maximum count of 1-2 star detailed seller ratings will be 0.5% or 2
• Updated TRS badge on listings
• Better visibility in Best Match search results
• 15%  Discount for Final Value Fees on eBay.co.uk

Top Rated Seller Requirements:

In order to achieve TRS status you must:

• Offer a minimum returns period of 14 calendar days (using the new returns policy options)
• Offer 1 or same day dispatch
• Offer an express delivery option (delivery within 1 day)
• Offer a free postage option

For a full list of TSR requirements see: http://pages.ebay.co.uk/help/sell/top-rated.html#what

Live Date: Autumn 2013